We are committed to delivering your carefully curated footwear selections with efficiency and care. Every order is processed within 1-2 business days after payment confirmation, ensuring your chosen styles—whether they are everyday essentials or statement pieces—are prepared for shipment with meticulous attention to detail. Our logistics partners specialize in handling delicate materials and structured designs to preserve quality during transit.

Processing times may vary slightly during peak seasons or promotional periods, but rest assured, we prioritize swift dispatch. Domestic deliveries typically take 3-7 business days post-shipment, while international orders require 10-20 business days depending on destination and customs clearance. Note that unforeseen circumstances like weather disruptions or carrier delays may occasionally extend these estimates.

We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. Orders exceeding the $60 threshold automatically qualify for complimentary delivery. Expedited shipping is available at checkout for urgent needs, with rates calculated based on weight and destination.

Currently, we ship to most countries across North America, Europe, and select regions in Asia and Oceania. Unfortunately, due to logistical constraints, we cannot deliver to remote areas or certain territories with trade restrictions. During checkout, enter your address to confirm eligibility. For unsupported locations, consider using a parcel-forwarding service.

Once your order ships, you’ll receive a confirmation email with a tracking number and a link to monitor its journey. Our system updates transit milestones in real time, so you can anticipate delivery windows accurately. For consolidated orders with multiple items, track each package separately using the provided identifiers.

While rare, delays or lost packages can occur due to carrier issues. If your tracking hasn’t updated for over 10 business days or the parcel is marked delivered but missing, contact our support team at [email protected] with your order number. We’ll collaborate with the carrier to resolve the issue promptly or initiate a replacement/refund per our policy.

International shipments may incur customs fees, taxes, or import duties determined by your local authorities. These charges are the customer’s responsibility and are not included in our pricing. We recommend checking your country’s regulations before ordering to avoid unexpected costs. Carriers usually contact you for payment upon arrival if fees apply.